Feature name Release name Epic name Feature status Epic Owner Workspace name
Encryption of Voice recordings - Cisco Q4-2024 Encryption of voice recordings (CX, Cisco) Ready to develop Muhammad Ismail EMR+QM
Masking of sensitive data using permissions - CX messages Security Backlog Identification, Tagging and Role-based access control of Sensitive Data Masking - CX Messages Discovery Abdul Moeed IAM and Security
Identification and tagging of sensitive data - CX Messages Security Backlog Identification, Tagging and Role-based access control of Sensitive Data Masking - CX Messages Discovery Abdul Moeed IAM and Security
Implement encryption of message content in Conversation Manager Q2-2025 Message Encryption/decryption In QA Masood Farooq IAM and Security
Sensitive data deletion Security Backlog Discovery IAM and Security